All Millicast plans provide you publishing points in several global regions
giving you the lowest possible latency from your source feeds to your viewers.
Frequently Asked Questions
Is the Millicast service currently in beta?
Yes, currently Millicast is in beta and not yet running a "version 1". As a result,
there will be system-wide updates more frequently than normal.
What happens to my account after my 30 day trial expires?
If your account is not upgraded before the end of your trial period, your account will be automatically closed.
What are Max Concurrent Viewers?
This is the maximum number of viewers who can watch your stream(s) at the same time.
Additonal viewers will be automatically rejected from viewing any streams from your Millicast account.
What is Mobile Playback?
Mobile Playback is a feature that allows your streams to be viewed from all popular mobile devices.
While some services charge a premium for this feature, Millicast includes this for free across
all of our plans.
What is Included CDN Delivery?
Included CDN Delivery is the total amount of bandwidth included per month with your Millicast pricing plan
for no additional cost.
This bandwidth is used when delivering your streams to your viewers.
You are not charged for any bandwidth used for publishing your streams to Millicast.
What is Additional CDN Delivery?
This is cost for bandwidth used over the Included CDN Delivery of your Millicast pricing plan.
Bandwidth overages are automatically billed at the end of your monthly billing cycle and are charged
at the per GB rate corresponding to your pricing plan.
You can avoid bandwidth overage fees by upgrading your account prior to the end of your monthly
billing cycle.
What happens if I surpass the 5 GB CDN Delivery included in the free trial?
Your account will be automatically upgraded to the Basic plan if your account is not cancelled
prior to the end of the 30 day trial period or if you surpass your 5 GB CDN Delivery limit.
What is TURN Server Relay?
TURN server relay is necessary for WebRTC connectivity through complex networks and firewalls
that would have otherwise prevented any media transmission over WebRTC protocols. An average of
15%-30% of all WebRTC transmissions require TURN relay. This functionality is included by
default with your Millicast service.
What is OBS Studio for Millicast?
OBS Studio (Open Broadcaster Software) is the open-source standard for live, HD video broadcasting.
We have extended OBS to support WebRTC and the Millicast platform and provide this to you free of charge.
What are iOS and Andriod SDKs?
These are Software Development Kits that enable developers to quickly and easily integrate
Millicast into native iOS and Android applications.
Currently Millicast provides SDKs for Javascript, React Native, obj-C and Java.
What are Delivery Regions?
These are the geographic regions which Millicast can deliver the lowest possible latency to your
viewers based on the distance of our edge servers and the end-viewers. All production Millicast
accounts utilize our entire global network and streams are automatically routed to and from the region
closest to the publisher and viewer.
What is the minimum billing term?
1 month. However, quarterly and annual billing options are available, please contact us for more information.
What Technical Support do you provide?
Our technical support team are experts in WebRTC and are here to assist you in implementing and troubleshooting
the Millicast service. Feel free to email us anytime @ support@millicast.com
