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Frequently Asked Questions

How am I billed for bandwidth usage?

Each plan includes a pool of bandwidth and once this pool is used, you will begin incurring per GB overage fees at the corresponding rate of your plan. Alternatvively, you can upgrade to the next pricing plan to avoid unexpected overage fees. See pricing page for per GB pricing.

What are Total Viewer Minutes?

This is the total combined number of minutes consumed by your viewers. For example, if you broadcast 1 stream for 5 minutes and you had 2 viewers, that would be a total of 10 Viewer Minutes. With Millicast, you are only billed for bandwidth, the "Viewer Minutes" are provided simply for your own reference.

Can I upgrade or downgrade my plan at anytime?

Yes, if you find your plan has too little or too many resrouces for your needs you can upgrade or downgrade at anytime without penalty, simply pay the prorated price difference.